The Uganda Communications Commission (UCC) has also issued a set of guidelines on the replacement and swapping of SIM cards to the telecom operators and customers. An interesting fact about this is that their process is free of charge at the Africell Uganda shops listed while at UGX 1000 at Uganda Telecom outlets, all equipped with National ID biometric verification system.

— Africell Uganda (@africellUG) April 19, 2018 Kampala – Head Office shop and Boulevard Entebbe – Victoria Mall shop Hoima shop Jinja shop Mbale shop Gulu shop Arua shop Masaka shop Mbarara shop Related Article: Where to go for MTN Uganda SIM card replacement

Uganda Telecom SIM card replacement

SIM card replacement is now available at the following select UTL service centers on presentation of an original National ID (for Ugandans), Passport (for foreigners) and a Police letter stating the loss of your SIM card. pic.twitter.com/Xl9b7Nq8YJ — Uganda Telecom (@Uganda_Telecom) April 19, 2018 SIM card replacement is now available at the following select UTL service centers on presentation of an original National ID for Ugandans, Passport for foreigners, and a Police letter stating the loss of your SIM card. Kampala: Shoprite Clock Tower- Ben Kiwanuka Street, Shoprite Lugogo Mall and Telephone House Business Center Mbarara – High Street, Plot 32; Fort Portal – Lugard Road Plot 16; Jinja – Nizam Road Plot 1-9; Gulu – Andrea Olal Road Plot 23; Mbale – Republic Street.